Electrical Emergency? We're On Our Way.
HSQ Electrical provides 24/7 emergency electrical services across Melbourne and Victoria. Licensed, insured, and ready to respond, day or night, weekday or weekend. Don’t wait. Call now.
- Available 24/7
- Fast Response
- REC No. 28315
- Licensed & Insured
- Servicing Melbourne & All of Victoria
What To Do While You Wait For Our Electrician.
1, If in doubt, turn off your main switch (located in your switchboard, garage, laundry, or external wall). If you’re unsure whether it’s safe to approach, do not touch it.
2, Do not use affected outlets or circuits. Keep family members and pets away from the area.
3, Do not attempt DIY repairs. Do not open your switchboard, touch exposed wiring, or repeatedly reset safety switches.
4, If there is fire or smoke, call 000 first. Only call HSQ once you and your family are safely out.
5, If someone has been electrocuted, call 000 first. Do not touch the person if still in contact with the electrical source.
If You're Experiencing Any Of These, Call Us Right Now.
Complete Power Outage
Total loss of power at your property (when neighbours have power) requires immediate professional assessment.
Burning Smell or Smoke
From an outlet, switchboard, or appliance, turn off main switch immediately and call us. If smoke visible, call 000 first.
Sparking Outlets/Switchboard
Sparks from a power point, switch, or switchboard require immediate attention. Do not use the outlet.
Electric Shock
If anyone has received an electric shock, call 000 immediately for medical assistance, then call HSQ.
Flooding Near Electrics
Do not touch any switches or outlets. Turn off main switch if safe to do so and call us immediately.
Tripped Switch Won't Reset
Indicates a fault on the circuit requiring professional diagnosis. Do not continue to reset.
Exposed or Damaged Wiring
From storm damage, pest activity, or physical damage, keep people away from the area and call us.
Partial Power Outage
Only some circuits or areas affected, indicates a fault needing professional diagnosis.
Fast. Licensed. There When You Need Us Most.
1
Call Us Now
Available 24/7/365. We assess your situation over the phone and dispatch the nearest available licensed electrician.
2
Safe Arrival & Assessment
Our electrician arrives with tools and parts to resolve common emergencies. We assess methodically and make safe before repair.
3
Clear Communication
We explain what we’ve found, what needs to be done, and what it will cost, before any work begins.
4
Emergency Repair & Make Safe
All required repair work, restoring power safely, repairing or isolating faults. Certificate of Electrical Safety issued.
5
Follow-Up Assessment
Where emergency repairs reveal underlying issues, we provide a clear quote for follow-up work.
Licensed Emergency Electricians You Can Trust In A Crisis.
Available 24/7, No Exceptions
Around the clock, every day of the year, for urgent electrical callouts across Melbourne and Victoria.
REC No. 28315, Licensed & Insured
Every callout attended by a licensed electrician registered with Energy Safe Victoria.
Fast Response Times
We prioritise emergency callouts and communicate our estimated arrival time from the moment you call.
Stocked & Prepared
Our emergency electricians arrive with commonly required parts, minimising time to resolution.
Honest, Transparent Pricing
After-hours rates communicated upfront before any work begins. No hidden fees or inflated emergency pricing.
Certificate of Electrical Safety
All emergency repair work certified upon completion, your legal assurance the repair was done correctly.
The Most Common Emergencies We Attend.
Complete Power Outage at Home
Loss of power when neighbours have power indicates a fault at your switchboard, metering equipment, or incoming supply. We diagnose and resolve 24 hours a day.
Switchboard Faults & Failures
Failed circuit breakers, damaged busbars, and overloaded circuits can cause partial or complete loss of power and pose a fire risk. We carry common components for first-visit repairs.
Electrical Fire Damage
After an electrical fire, even small, your system must be assessed and certified safe by a licensed electrician before power is restored.
Storm & Weather Damage
Victorian storms damage switchboards, conduits, service lines, and outdoor equipment. We assess and repair, coordinating with your distributor where required.
Tripping Safety Switches
A switch that won’t reset or trips repeatedly indicates a fault on the circuit. Our specialist equipment identifies the source.
Emergency Electrical FAQs.
What counts as an electrical emergency?
Any electrical situation posing immediate risk, power outages, burning smells, sparking, exposed wiring, flooding near electrics. If you’re unsure, call us.
How quickly can you respond?
Metropolitan Melbourne receives our fastest response. We communicate estimated arrival from the moment you call.
What are your after-hours rates?
Higher than standard business hours. We advise applicable rates before any work begins, no hidden fees.
Should I turn off my main switch?
In many cases yes, if it is safe to approach. If unsure, do not approach. Call us and we’ll advise.
Do you attend regional Victoria emergencies?
Yes, across all of Victoria. Response times are longer for regional locations, call immediately so we dispatch the nearest available electrician.
Related Electrical Services.
Don't Wait. Call Us Now.
Electrical emergencies don’t get better with time. Available 24 hours a day, 7 days a week, across Melbourne and all of Victoria.